marketing tip - improve customer service and gain credibility

Improve customer service and gain credibility

It can be easy to lose contact with customers after they have purchased your product or service, but a proactive customer retention strategy can help turn those customers from one-and-done customers into an advocate for your company. Engaging in content marketing will allow your happy customers to read your new blogs and social media posts and share them with their colleagues and friends. Reaching out to your past customers and requesting reviews can also add to your customer retention and help you gain credibility in the marketplace. It’s more cost-effective to service an existing customer than it is to find a new one.

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